Terms & Conditions

The website www.giftexpress.ro is owned and managed by SC Fun Design SRL. If you access the site and use its content, it means that you implicitly accept the general conditions of access and use detailed below. The online store www.giftexpress.ro is operated by SC Fun Design SRL, CUI RO15651694, with headquarters in Str. 9 Cavalry Division no. 27, Timişoara, bank account RO08 BACX 0000 0030 1525 4000 opened at Unicredit Ţiriac - Timişoara, registered at the Trade Register under number J35/1813/2003. We reserve the right to make changes to these provisions without further notice.

Your Registration Obligations
In using the service, you agree to provide true, correct, current and complete information about yourself as specified in the user registration section.
If we believe that this obligation is not respected, we reserve the right to block your access to the use of the service without any prior notification.

Our service includes administrative and commercial communications that will be sent to you from the moment you decide to register as a user.

Security of personal data
Personal data will only be used for the stated purpose of this site. The information in the order form will be used to send you order confirmations and to keep you informed of possible promotions, news, etc.
We undertake not to make public or sell databases containing information about our customers' personal data.

How to place an order
You can place an order by adding the products to the cart or by phone. After the order, you will receive a proforma invoice detailing the ordered products and personal data. If you notice an error in the order you must contact us immediately. If this does not happen, we understand that you accept the details of the order (prices, products, delivery or billing dates, etc.) as they are written.
The acceptance of an order from us takes place when you are notified by e-mail that the courier company has picked up the package.

We reserve the right to require full or partial payment in advance for certain orders.

We have the right to refuse any order
When an order is refused, you will be notified by email or phone.
We may refuse an order if:

we do not have the ordered product in stock
your payment has not been completed in the case of payment by card or bank transfer
you are suspected of fraud
there was an error related to the price or product description
you are not eligible to place an order (you are under the legal age, you have placed orders in the past that you did not pick up, the personal data provided was not correct, etc...)

Return conditions
If you are not satisfied with the products you bought from us, you can return them and we will refund the value of the order. Romanian legislation provides:
The consumer has the right to notify the merchant in writing that he is canceling the purchase, without penalty and without citing a reason, within 10 working days of receiving the product. Giftexpress.ro customers can return the purchased products, in the original packaging, within 30 working days of receipt without penalties and without citing any reason. The return of the products will be done at the customer's expense, using the same transport service with which the shipment was made. Giftexpress.ro will refund the value of the order in no more than 15 days after receiving the return, by bank transfer.
The returned amount and the return conditions do not include shipping costs. The return of the products is mandatory AFTER YOU HAVE NOTIFIED US IN WRITING by email, or through the return form on the website. We reserve the right not to accept return parcels without prior written notice. Personalized products with a painted or engraved message and food products do not fall into the category of products that can be returned! The products will be returned to the following address: str. Campului no. 81, Timisoara.

Product warranty
The products sold in our store benefit from a 1-2 year warranty, depending on the product. The guarantee is offered only for manufacturing defects and not for defects arising from improper use of the products. For repairs, the customer must send the product to us by express courier, bearing the round-trip transport charges. Products that are found to have manufacturing defects and cannot be repaired can be replaced with another identical or similar product. If this is also not possible, the value of the product, excluding transport charges, will be returned to the customer.

Registering as a member
By registering as a member you will be asked to choose a username (email address) and a password. You are responsible for keeping your password safe as a member of this site, whatever activity you do

listed under your username being entirely your responsibility.

You agree to notify us immediately of any loss of password or sign of unauthorized activity under your username.

Any information, data, text, photo, graphics, etc. on this site is the responsibility of the person/entity from which it originates. Under these conditions, we cannot in any way, directly or indirectly, be held responsible for the content of the site, including incomplete or wrong information. The images of the products on the store are for presentation purposes, and the actually delivered products may differ in any way (color, accessories, appearance, etc.) depending on the offer of the suppliers we work with. You have the possibility, through giftexpress.ro, to request the correction of errors appearing on this site, if necessary. We will not be liable to any person or company that uses or relies on non-compliant information or opinions contained on this site.

Also, we will not be liable for: any kind of damage (direct, indirect, accidental or not) resulting from the use or inability to use the information presented on the site, any type of errors or omissions in the content that may lead to any kind of losses. The information may not be reproduced, distributed or transmitted to another person or incorporated in any way in another document or material without the prior written permission of their authors.

The entire content of the site - images, texts, graphics, symbols, web graphic elements, scripts, programs, logos, databases - is the property of Fun Design SRL and its suppliers and is protected by the law for the protection of copyright author. The use without the consent of the Fun Design SRL company of any elements listed above is punishable according to the laws in force.

Promotions and contests
We establish our own regulations for the promotions and contests we organize. These regulations are made known to potential participants only through their own website. Only those orders that strictly comply with the rules displayed on the website benefit from promotions. Also, promotions only apply to orders that are registered by the company during the time period in which the promotion is valid and only within the limit of available stock.
We do not guarantee the availability of products in stock for the promotion and may interrupt or cancel it at any time without any prior notice.

Products sold
Giftexpress.ro is an online gift shop. The products sold are not intended for professional consumption, customers will buy the products sold by us only for the purpose for which they were sold. FUN DESIGN SRL is not responsible for the measurement, indication, display, etc. errors of the products sold or for the financial damages caused by these errors. The batteries included in the products (of those that have them) are only for testing, they will not work for a longer period of time. The images presented are informative.

Typographical errors
Giftexpress.ro and its suppliers do not assume responsibility for printing or display errors regarding prices, features, images, etc. In the event that the price of the product or some characteristics of the product have been incorrectly entered into our databases or displayed incorrectly, and the delivery has not yet been made, our company reserves the right to cancel the delivery of the respective product and notify the customer as soon as possible. shortly about the error that occurred.

Additional fees
The final price paid by the customer consists of the product price, the customization fee and the shipping costs. Giftexpress.ro does not charge any additional fees to the customer when purchasing the product. For any additional charge, please notify us immediately.

Minimum order
The minimum order in our online store is 50 Lei.

Disputes and Conflicts
Any attempt at unauthorized access to the site and any attempt at fraud will be reported to the competent authorities. Any conflict arising between the company and the clients is tried to be resolved amicably by agreement between the two parties. If this is not possible, the Romanian legal provisions in this field will be applied and the resolution of conflicts is the competence of the Romanian courts.

You expressly agree and understand that:
We make no warranty that the service will meet your requirements or that the service will be secure and error-free of any kind. The service may be discontinued by its administrators at any time without prior notice. You are directly responsible for any activity and/or content you display in the store. Force majeure exonerates the party that invokes it under the terms of the law. We are not responsible and we shall not be held responsible in any way, directly or indirectly, for any damage and/or problem, of any nature, as a result of the use of our service.

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